The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Search

Categories

Accounts & Billing (0)	AVG Anti-Virus (0) Support information about AVG desktop anti-virus software.	Broadband (2) Support information about Broadband service.
Design Services (0) Questions about our website design service.	Hosted Exchange (0) Support information about our hosted Microsoft exchange server services.	Mail Manager (3) Support information about our hosted email marketing manager.
McAfee Email Protection (0) Support information about our McAfee email anti-virus and spam protection.	Online Backup (0) Support information about our LiveDrive online backup service.	Website Hosting (0) Support information about our website hosting and domain registration services.

Most Popular Articles

How does the spam filter test work? How does the spam filter test work?Working out why a particular campaign is getting caught by a filter can be really tricky. Even with two... Views: 293

How can I request a MAC key? If you require a MAC key to migrate your broadband service to another provider please submit your request through the Support... Views: 269

I scheduled a campaign but subscribers continue to signup to my list, will they get the campaign too? Yes, your campaign will go to whoever is on the lists at the time of sending. That does mean the amount we charge you could be slightly more (or... Views: 262

How can I check what speeds I'm getting with my ADSL? Visit http://www.thinkbroadband.com/speedtest.html or http://www.kbps.co.uk Views: 257

When using a non-English language some of my characters are getting converted to garbled text! We send your campaigns and store your subscribers using the universal UTF-8 encoding standard. If your campaign formatting is getting changedMake... Views: 251

Powered by WHMCompleteSolution

Red Create Ltd 2004 - 2010
78 York Street, London, W1H 1DP
Registered Company No. 05160065